Question 1

How can I purchase EasyDMARC?

Accepted Answer

When you register a new domain through the website or the control panel, you can simply add EasyDMARC to your order. The product will immediately be activated after the domain registration is complete. If you already have an existing domain at Openprovider, you can activate the subscription for that domain in the control panel through the "DMARC" tab in the left hand menu.

Question 2

How do I set up EasyDMARC?

Accepted Answer

We have created a full guide to help you set up the tool, even if you are not familiar with DMARC at all. You can find it here. More specialized, technical tutorials can be found in the Knowledge Base.

Question 3

Do I need technical knowledge to use EasyDMARC?

Accepted Answer

No previous technical knowledge is needed to use EasyDMARC. You don’t need to update anything in the DNS yourself, and you don’t need any specialized knowledge to be able to use the main functions in EasyDMARC’s dashboard, which include consulting the graph with your email statistics or adding sources to the whitelist or blacklist.

Question 4

Can EasyDMARC read my emails?

Accepted Answer

No, the tool does not have access to the content of your emails. In addition to this, EasyDMARC is fully GDPR compliant. EasyDMARC's data is stored in Europe (for European customers), United States (for US customers) and Armenia (for Asian customers).

Question 5

Does the deployment of EasyDMARC require any infrastructure changes?

Accepted Answer

No. We only ask you to add a CNAME record to your DNS zone. In most cases, this will be done automatically by EasyDMARC, and you do not need to change anything in the DNS yourself. In addition, if you wish to add DKIM and SPF records, you have to authenticate every source of data. No other changes are needed.

Question 6

Is it possible to use EasyDMARC for domains outside of Openprovider?

Accepted Answer

We are working on making this possible in the future. The only difference will be that, for domains outside of Openprovider, you will have to manually add a CNAME record to the DNS zone. For domains managed at Openprovider, this is done automatically when you purchase EasyDMARC.

Question 7

I am a reseller. Are there white-labeling options for EasyDMARC?

Accepted Answer

EasyDMARC's control panel is fully white-labeled. This means that for your customers, there will not be any signs or indicators that refer to EasyDMARC or Openprovider. The same applies for emails that your customers will receive from the platform. Lastly, we are using a white-labeled domain name (dmarcprotect.me), that is also used to create CNAME and TXT records required for EasyDMARC to run properly.

Question 8

Can I use EasyDMARC with Plesk?

Accepted Answer

Yes, of course. Although there is no full integration for EasyDMARC in Plesk yet, you can still use the tool with domains managed through the Plesk panel.

Question 9

Can EasyDMARC be integrated with the Openprovider API or WHMCS?

Accepted Answer

Yes, it can be integrated via the API connection.

Question 10

How can I get support for EasyDMARC?

Accepted Answer

At Openprovider, we provide support for every product we offer to our customers. The same applies to EasyDMARC. If you have a question about the product, please reach out to our support team. They are happy to help! In some cases, additional help may be needed from EasyDMARC's support specialists. In that case, we will inform you that we have passed on your case to EasyDMARC and that your case will have a slightly longer response time.

Question 11

How many emails per month are included?

Accepted Answer

The standard version of EasyDMARC includes a maximum of 25,000 emails per month. If you are using a free trial, this maximum does not apply during your trial month, but it will be applied as soon as your trial ends. If you need a larger package, please contact our sales team for a personalized offer.

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