In this episode of the Openprovider Podcast, host Brendan Boyle sits down with Openprovider CEO Arno Vis to explore one of the biggest questions facing the domain world today: Are things getting worse for customers – or are we simply at a crossroads where the industry must adapt or die?
Arno shares his insights on:
- The rise of “enshitification” and whether customers are truly experiencing declining value in the domain industry
- Why domain transfers remain a major pain point in 2025 – and what Openprovider is doing to simplify and streamline the process
- The hidden complexity of DNS, nameserver configuration, and DNSSEC – and what can be done to make domain management more transparent for everyone
- The growing challenge of domain abuse and how to balance urgent action with careful, responsible investigation
- The role AI will play in shaping the future of domains – and why people, connection, and trust must remain at the heart of every innovation
Whether you manage large domain portfolios, support customers in a digital business, or want to understand how the domain industry is changing, this conversation reveals what’s really happening behind the scenes – and where things are headed next.


