Starting from July 20th 2017, we will be increasing our prices for all Plesk licenses that have versions earlier than 12. At the beginning of this year, Plesk announced that Plesk 11 is no longer supported. According to their life cycle policy, Plesk now considers this product end of life.
Since the beginning of this year, the workload around the support of old Plesk licenses has fallen on our shoulders. We are helping our customers migrate to the most recent version of the product and gradually reducing our license portfolio of old Plesk licenses.
Migration from Plesk 11 to a newer version
Migration itself is cost-free and easy. If your license qualifies for an upgrade, it will be upgraded automatically during the Plesk panel upgrade on the server. Please do note that it can take up for two weeks to actualize your billing after you completing the upgrade.
Plesk also offers many materials that help customers to migrate from Plesk 11 to the most recent version. Please use Plesk’s Migrator tool and follow the instructions published in their migration guide.
Currently supported versions of Plesk are Onyx, 12.5 and 12. We encourage our customers to upgrade their licenses to Plesk Onyx. This way, they can take advantage of the new functionality and extensions marketplace that it offers. These include WordPress Toolkit, GIT, Plesk MultiServer, Docker support, SpamExperts E-mail Security and many other extensions that are growing very fast in numbers.
Feel free to contact our support team to help you with the migration of your license to Plesk Onyx. In case if you need help with upgrading your software, we can escalate your questions further on to Plesk’s support team.