Internet security: what can you do for your client?

In the domain industry, just selling domain registrations often isn’t enough to stand out. Offering your clients other products will not only help you grow your business, but is also a good way of making sure your clients get what they want. A current big topic in the world of domains is internet security. Being able to provide solid security measures can build the trust a possible client might be looking for. Let’s have a closer look at what customers are looking for when it comes to domains and internet security.

What types of internet security are customers looking for?

This question doesn’t have a simple fixed answer. Each customer is different. Some have much experience when it comes to domains, and others are just starting with their first own website. However, they will all have questions about internet security, beginners more likely so than experienced clients. You can expect beginner level questions about the most basic form of security.  The most used search queries in Google about this topic are about good old antivirus, anti-spyware and anti-phishing. Questions about terms like VPN, firewalls and password managers are also common.

Some of these topics may seem non-issues to you, but your client might be really concerned. Security concerns might even stop a potential client from registering a domain. So no matter the level of knowledge from the asker (the search query with the highest search volume is ‘what is internet security’), it is good to have recommendations ready for them. Tell them what antivirus you would recommend, and why. What does a VPN do, and what doesn’t it do?

What can Openprovider do for you?

There are other concerns about internet security though, that you can’t just solve by helping install an antivirus. Bigger issues such as DDoS-attacks, domain hijacking and Whois Privacy Protection require serious measurements to avoid dangerous risks. At Openprovider we work hard every day to obtain the highest level of security for our domains, so you can reassure your client that their domain is in safe hands.

DDoS-attacks can do great damage to their victims. In February 2020, a huge DDoS-attack took down Amazon Web Services for three days. Not only did AWS lose a lot of money; it also caused a lot of brand damage. According to SecurityWeek, every day the Internet see 28.700 DDoS-attacks happen, or attempts at them.

When it comes to DDoS attacks, there are certain precautions we can take. Although it is impossible to guarantee 100% safety against DDoS attacks, it’s important you take measures to minimize the risk. At Openprovider we have placed a fair limit on the number of queries per second per IP address. We review this limit on a regular basis.

In order to secure domain names from being hijacked, DNSSEC was introduced. Although it had a slow start, it now is supported by all the major registries. What does DNSSEC do? As mentioned on our Knowledge Base:

DNSSEC is an extension to the DNS protocol, and includes digital signatures for each record. This signature can be validated by your computer, and tells two things: the record is created by the source you expect it to be, and the information in it is not altered. That way, you can fully trust the result you get, and be sure you are on the website you want to be.

Besides this, in order to avoid domain hijacking and to provide spam protection, we offer is Whois Privacy Protection. With WPP enabled, Openprovider will substitute the organisation name of the registrant, as well as the state and country. To see what difference that makes, take a look at this example.

As mentioned before, it is not possible to guarantee 100% safety for your clients. On top of that, new threats appear constantly. However, with Openprovider on your side, you can be assured that all possible measures against any action that can harm the integrity of your clients will be taken. We have a team of experts working day and night to create the safest place online. Thanks to our expertise, you and your clients are in safe hands.