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Openprovider Support

Contact our support department

+31 (0) 10 448 22 99

support@openprovider.com

Monday to Friday: 9 amto 5 pm CE(S)T


You can also access our knowledge base where you will find detailed information about products and Openprovider services.




News

Follow Openprovider the most important news related to our products and services: domain extensions , SSL , plugins , new gTLDs certificates …

open_travel_NEWS

Relaxed registration requirements .travel

The .travel registry has recently changed its policies. Part of this change is relaxation of the registration requirements: it is no longer required to be a licensed travel business. Everyone who provides or plans to provide services, products or content in or to the travel industry is now eligible to register a .travel domain.

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open_TEL_NEWS

.tel domains more versatile – action required, don’t lose data!

.tel is on the edge of the biggest change in their history: from the 13th of March 2017, .tel domains can be self-hosted. Domain holders still wanting to use the dedicated TelNIC platform must migrate their data before this date.

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open_CanvisCOUS_NEWS

New ICANN transfer/trade policy applicable to .co and .us as well

As from the 1st of February 2017, the .co and .us registries will adopt the new transfer policy of ICANN integrally. Any transfer or owner change in those ccTLDs will then follow the same steps as in a gTLD.

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Quarterly cost price review memberships calculator

Quarterly cost price review Memberships

One of our promises with our unique subscription based Membership model is that we forward any financial advantage, related to the included extensions, to our customers. Every quarter we re-investigate our cost prices and adjust them if necessary. For the first quarter of 2017 we will change prices for three of our extensions.

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PromoEUS

Price reduction .eus

Effective from the 1st of February 2017, the .eus registry will reduce its prices for all operations. .eus is the only extension in the Basque Country that has shown a net growth in 2016. This stable position allows the registry to lower its prices and make the .eus domain attractive to even more people and organisations.

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fd_gaz_07_basis

Openprovider gets FD Gazellen Award 2016

Every year, Het Financieele Dagblad (the Dutch “Financial Times”) selects the companies in the Netherlands with the highest turnover growth. Openprovider is proud to belong to this group of fastest growing companies and has gladly accepted the prestigious award in a special ceremony.
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Imatge_News_unicoProveedor

Struggling with consolidating your domain portfolio?

Quite often working with several domain providers creates additional overheads for your business. We have all the tools and expertise in place to make your domain portfolio consolidation as simple as possible. Contact our consolidation department for more details.

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openprovider-ch-li-io-sh-ac-extensions

Price changes .ch, .li, .io, .sh and .ac

Due to registry price changes, we will change our prices for .ch, .li, .io, .sh and .ac as from the 1st of January 2017.

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openprovider-organic-extension

Easier registration of .organic domains

Registry Afilias will discontinue the eligibility verification process for its extension .organic from the 31st of January 2017. Domain registration for .organic becomes realtime. Note that a new trademark claims period will start.

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openprovider-archi-bio-sky-extensions

Afilias acquires .archi, .bio and .ski – price changes

Registry operator StartingDot Ltd, owner of the extensions .archi, .bio and .ski, has been acquired by Afilias. As a result, the three extensions of StartingDot will be migrated to the Afilias platform on the 4th of February 2017. Price and currency changes will apply.

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Openprovider T&C

New version Terms and Conditions

On the 1st of January 2017, a new version of our Terms and Conditions will become effective. In this version we have addressed a number of issues that we have collected over the past years.

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openprovider-trade-domains-update

Simplified gTLD owner change process

Following up our previous announcement on the updated owner change (trade) process, we are happy to provide you with updated information that will make the process much easier.

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open_BE_NEWS

New registration terms DNS Belgium

DNS Belgium has prepared a new version of the “Terms and conditions for .be domain name registrations”. This new version will be effective as from the 1st of December, 2016. DNS Belgium will communicate the new terms in the course of December directly to the .be domain holders.

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open_FR_NEWS

Changes to .fr trades

Registry AFNIC has announced a simplification of its process to change the holder of a domain name. Such a so-called “trade” operation will no longer require e-mail confirmations and fees, but will become a regular domain update.

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virtuozzo7

Virtuozzo 7 ordering is now automated

Recently we have released an update in our license management module. Since a few weeks, recently announced Virtuozzo 7 is available for purchase in our system both via control panel & API. Currently the product is available in three editions.

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Openprovider-dpml-plus

Increase your brand’s protection with DPML Plus from Donuts

Donuts has announced an extension of its domain blocking service that allows brand owners to give them better protection, and in some cases more cheaply.

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openprovider-climbing

Climbing positions in the market

The trust of our clients and innovation in our business model is taking us ever higher in the registers market.

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plesk-onix-340x340

Next webinar: Plesk Onyx

Plesk Onyx has arrived! It is the evolution of everything you love about Plesk 12.5 plus a compelling set of extra features and enhancements. Join the Plesk Onyx Webinar to get first hand information on this upgrade.

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ICANN changes to transfer and trade process

Changes to gTLD owner changes

ICANN will introduce a new transfer policy effective from the 1st of December. The major change in this policy is the requirement of explicit approval before the owner of a domain name can be changed. This change will have impact on all our customers.

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Australia-domains

Update to .au transfers

Effective as from the 1st of November, 2016, the Australian registry will change its process with respect to domain transfers of their .au second level domains. From this date onwards, transfers will be free of charge. The expiration date of the domain name will no longer change after a transfer.

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