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Openprovider Support

Contact our support department

+31 (0) 10 448 22 99

support@openprovider.com

Monday to Friday: 9 amto 5 pm CE(S)T


You can also access our knowledge base where you will find detailed information about products and Openprovider services.




News

Follow Openprovider the most important news related to our products and services: domain extensions , SSL , plugins , new gTLDs certificates …

Quarterly cost price review memberships calculator

Quarterly cost price review Memberships

One of our promises with our unique subscription based Membership model is that we forward any financial advantage, related to the included extensions, to our customers. Every quarter we re-investigate our cost prices and adjust them if necessary. For the second quarter of 2017 we will change prices for five of our extensions.

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Plesk product update

The latest newsletter from Plesk features several new ideas that have been integrated in recent weeks. There is Plesk’s integration in four major Cloud providers: Amazon Web Services, Microsoft Azure, Digital Ocean, and Vultr. Furthermore, Plesk Onyx now supports version 7.1.1 of PHP and finally, two new extensions have been added: Virtuozzo ReadyKernel and New Relic.

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SMBinvoices Updates

Our team continues to work on services which make accounts payable processing easier. SMBinvoices is the accounts payable processing application for small and medium companies. Web application includes flexible document workflow. API service is purposed for automatic conversion of .pdf invoices into structured data.

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Price increases Uniregistry

Registry Uniregistry has announced price changes for 16 of its extensions. Those price changes will be effective as from the 8th of September 2017 and will apply to new registrations, transfers and renewals.

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An Interview with Arno Vis, CEO, Openprovider

Jackie Goldstein, Chief Content Manager for HostAdvice.com, interviews Openprovider CEO Arno Vis.

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Improved renewal procedures .uk domains

This week, we have improved the renewal and expiration procedures for .uk domains, including the second level domains .co.uk, .org.uk, .me.uk and .ltd.uk. The two major changes are removal of the renewal date offset and free restores.

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E-mail archiving helps you stay legally compliant

Nowadays e-mail must be legally treated the same as postal communication. Lack of email archiving can result in legal trouble, severe fines and loss of court cases, not to mention a damaged reputation. There is no universal rule or standard when it comes to archiving email. SpamExperts email archiving solution assures you an optimal degree of legal compliance besides always having a safe back-up of your mail.

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@OPNotifications live from the control panel

We have integrated our @OPNotifications Twitter account into the dashboard of our control panel. @OPNotifications is the account that our technical service uses to provide notifications of maintenance operations and unexpected interruptions in our platform’s service.

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Keep your Plesk license portfolio clean

From the beginning of this year Plesk started to report to their partners about the licenses installed on more than one physical or virtual server at once. As long as such licenses are violating Plesk’s Terms and Conditions they are automatically marked as “fraudulent”. Resellers with fraudulent licenses have until 26 February to correct their licenses.

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Tucows purchases eNom from Rightside

A significant movement in the field of domain registrars: Tucows, also known under the name of its reseller branche OpenSRS, has purchased eNom, Rightside’s domain name division. This acquisition ranks Tucows second in the market, with 29 million domains managed.

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Price changes .info, .makeup, .irish, Famous Four Media and BostonIvy

A couple of registries have announced price changes to their extension(s). Remember that up to the effective dates, you can register and/or renew your domain names at the current fees. Registration and renewal is possible for a period of up to ten years.

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Relaxed registration requirements .travel

The .travel registry has recently changed its policies. Part of this change is relaxation of the registration requirements: it is no longer required to be a licensed travel business. Everyone who provides or plans to provide services, products or content in or to the travel industry is now eligible to register a .travel domain.

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.tel domains more versatile – action required, don’t lose data!

.tel is on the edge of the biggest change in their history: from the 13th of March 2017, .tel domains can be self-hosted. Domain holders still wanting to use the dedicated TelNIC platform must migrate their data before this date.

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New ICANN transfer/trade policy applicable to .co and .us as well

As from the 1st of February 2017, the .co and .us registries will adopt the new transfer policy of ICANN integrally. Any transfer or owner change in those ccTLDs will then follow the same steps as in a gTLD.

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Quarterly cost price review memberships calculator

Quarterly cost price review Memberships

One of our promises with our unique subscription based Membership model is that we forward any financial advantage, related to the included extensions, to our customers. Every quarter we re-investigate our cost prices and adjust them if necessary. For the first quarter of 2017 we will change prices for three of our extensions.

Read More

Price reduction .eus

Effective from the 1st of February 2017, the .eus registry will reduce its prices for all operations. .eus is the only extension in the Basque Country that has shown a net growth in 2016. This stable position allows the registry to lower its prices and make the .eus domain attractive to even more people and organisations.

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Openprovider gets FD Gazellen Award 2016

Every year, Het Financieele Dagblad (the Dutch “Financial Times”) selects the companies in the Netherlands with the highest turnover growth. Openprovider is proud to belong to this group of fastest growing companies and has gladly accepted the prestigious award in a special ceremony.
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Struggling with consolidating your domain portfolio?

Quite often working with several domain providers creates additional overheads for your business. We have all the tools and expertise in place to make your domain portfolio consolidation as simple as possible. Contact our consolidation department for more details.

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Price changes .ch, .li, .io, .sh and .ac

Due to registry price changes, we will change our prices for .ch, .li, .io, .sh and .ac as from the 1st of January 2017.

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Easier registration of .organic domains

Registry Afilias will discontinue the eligibility verification process for its extension .organic from the 31st of January 2017. Domain registration for .organic becomes realtime. Note that a new trademark claims period will start.

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