Client Area


Openprovider Support

Contact our support department using the form on this page. For more information about the availability of our support team, please visit our Knowledge Base. Here, you can also find answers to many questions.




News

Follow Openprovider the most important news related to our products and services: domain extensions , SSL , plugins , new gTLDs certificates …

Improvements and price update to Donuts DPML

Donuts’ trademark protection service DPML has been upgraded with homograph protection – tackling the problem of look-a-like characters. Furthermore, the registry announced a price increase with immediate effect.

Read More

.si starts validation of contact data

.si-registry ARNES has noticed that the data of many domain holders is incorrect, hidden behind non-existent privacy services or organizations, or their e-mail addresses are simply not working. Since the 15th of September 2018, the registry is contacting domain holders to update their data.

Read More

Membership cost price review

One of our promises with our unique subscription based Membership model is that we forward any financial advantage, related to the included extensions, to our customers. Every quarter we re-investigate our cost prices and adjust them if necessary. For the last quarter of 2018 we will change prices of four of our extensions.

Read More
Price reduction .barcelona domains

Price reduction .barcelona domains

From the 10th of September 2018, 10:00 CEST, .barcelona domains will be reduced in price.

Read More
Plesk licenses IP binding

New feature: Plesk licenses IP binding

From now on, customers can bind their Plesk licenses to specific IP addresses. This mitigates the risk of license theft and will prevent your licenses from incidentally be marked as fraudulent.

Read More
Brexit affect domain registrants

Will the Brexit affect domain registrants?

While the negotiations around the Brexit are on full speed, it is still not sure how this will affect domain registrations: the European registry EURid (.eu) has been asked to prepare domain name revocation scenarios but talks are still ongoing to find a solution.

Read More

FFM acquired by GRS, immediate price changes

On very short notice, Famous Four Registry (FFM) has moved management of all its 16 extensions to Global Registry Services Ltd (GRS Domains). Together with this move, all existing promotions have been replaced by a new uniform promotion.

Read More

Support of Symantec/Digicert certificates by Chrome

If you still manage Symantec/DigiCert SSL certificates issued before the 1st of December 2017, be sure to reissue them before the 13th of September 2018. Certificates that are not reissued will be distrusted by Google Chrome as from that date.

Read More

Update on the .place extension

Since the 18th of May, it’s no longer possible to place new orders for .place domains as the registry was working on a brand new proposition: .place will be rebranded as a very specific, location-based extension. Through DNS-based technologies, .place domains host geospatial definitions that can be used for current and future technology.

Read More

.eus price reduction

Thanks to our active Basque reseller community, we have been able to reduce the price of new .eus registrations with almost 20%. Supreme and New gTLD Members register their .eus domains for only €29.15. The price for transfers and renewals remains unchanged at €35.15.

Read More

Price increase .com.ar domains

The Argentinian registry has announced a price increase for their .com.ar domain extension. From the 1st of August 2018, the price will raise with $10,00 for all customers. The price increase affects new registrations, renewals and transfers.

Read More

Ordering SSL under GDPR

Under GDPR, most registries do no longer show e-mail addresses in the whois. As a result, domain validation of an SSL certificate needs your attention: in many cases, whois-based e-mail addresses can no longer be used.

Read More

Nameserver migration – possible action required

We are improving our nameserver infrastructure, which entails migration of the nameservers itself to new IP addresses. Action is required if you use our nameservers as slave through our old IP address.

Read More

Membership cost price review

One of our promises with our unique subscription based Membership model is that we forward any financial advantage, related to the included extensions, to our customers. Not partly, but completely. Every quarter we re-investigate our cost prices and adjust them...
Read More

Price changes multiple registries

Several registries have announced price changes: .radio will reduce its restore fee to 0, while .cologne, .koeln, .wien and .makeup will increase their domain prices. As a result, Openprovider will also change its prices for those extensions.

Read More

Improved deletion procedure .pl

On the 1st of August 2018 we will improve the handling of deletions and expirations of .pl domains. You will have more control about the deletion of the domain and we will introduce the ability to restore .pl domains. The renewal date offset for .pl domains will be increased to two days.

Read More

Update on premium price strategy

If you had premium domain purchases in mind, but you were holding back, waiting for a good opportunity: this is it!

Read More

Update your security encryption to TLS1.2 by June 19

From the 19th of June, Openprovider will no longer support encryption protocols lower than TLS1.2 in the connections to our systems. Please check your systems if any upgrade is required.

Read More

.biz price increase announced

Effective from the 12th of November 2018, registry Neustar will increase the price of its .biz domain. Openprovider will forward this increase in all Memberships and tiers.

Read More

Complimentary voting software with each .voting domain

As we have informed you a few months ago, the .voting registry has increased its prices on the 1st of June. This price increase comes with the introduction of a specific online voting software. This means that you can offer a highly attractive bundle (.voting domain plus voting software) to all customers who seek to do online votings.

Read More