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Openprovider Support

Contact our support department

+31 (0) 10 448 22 99

support@openprovider.com

Monday to Friday: 9 amto 5 pm CE(S)T


You can also access our knowledge base where you will find detailed information about products and Openprovider services.




News

Follow Openprovider the most important news related to our products and services: domain extensions , SSL , plugins , new gTLDs certificates …

Update on premium price strategy

If you had premium domain purchases in mind, but you were holding back, waiting for a good opportunity: this is it!

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Update your security encryption to TLS1.2 by June 19

From the 19th of June, Openprovider will no longer support encryption protocols lower than TLS1.2 in the connections to our systems. Please check your systems if any upgrade is required.

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.biz price increase announced

Effective from the 12th of November 2018, registry Neustar will increase the price of its .biz domain. Openprovider will forward this increase in all Memberships and tiers.

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Complimentary voting software with each .voting domain

As we have informed you a few months ago, the .voting registry has increased its prices on the 1st of June. This price increase comes with the introduction of a specific online voting software. This means that you can offer a highly attractive bundle (.voting domain plus voting software) to all customers who seek to do online votings.

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Changes towards .de and .uk local presence

Two registries that require a local presence for registration of a domain (also called a trustee contact or domicile) have announced changes to that policy as a result of the GDPR: DENIC (.de) and Nominet (.uk).

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Changes to the gTLD transfer process

This week, ICANN has adopted a set of proposed changes to the gTLD transfer policy. In short: the initial transfer confirmation e-mail (“FOA”) will not be required in all cases anymore and it may become very important for the domain holder to approve outgoing transfer e-mails.

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New proposition for .place, temporarily no new registrations

Registry Donuts will for the first time convert one of its extensions into a restricted one: .place will get eligibility requirements, which include a geospatial validation component, in anticipation of the launch of a new and innovative value-added service. To prepare for those changes, Donuts will stop accepting new .place registrations on the 18th of May 2018.

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Bag a discount for your .net-registrations

.net-domains will be markedly cheaper between the 15th and 31st of this month. The price is lowered from 9,98 to 7,50 dollars. Please note that price is only valid for new 1-year registrations and for Supreme and Domain Membership owners. 

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It’s .com-mon sense: take advantage of our .com promo now!

For two weeks only, all 1-year registrations of .com-domains become cheaper. The price is lowered from 8,06 to 6,00 dollars per domain. It goes without saying that .com is a popular extension, so please notify your customers and place your orders.

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Changing company data not allowed anymore in Comodo certificates

From now on Comodo has prohibited changing company data in a Comodo certificate after issuance. In case the company data is wrong, you may cancel the certificate at no cost within 30 days after issuance, and order a new certificate with the correct company data.

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The latest good news about our Memberships model

We have recently updated several features on our Membership model that we are excited to share with you: Increased number of SSL certificates, Spam filters are now unlimited and Licenses are unlimited for all Domain plans.

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Who gets your vote for the .eu Web Awards 2018?

Until the 1st of August, you can nominate your favourite .eu website for the .eu Web Awards 2018. Don’t think this is just for fame: the winners will get a two-month billboard advertising campaign in Brussels Airport, a custom 1-minute video produced by EURid for their promotional purposes and more.

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Get the best name for your online business!

Get the best name for your online business! Until the end of April, the cost price for “Domain” and “New gTLD” Membership owners is from $3.00 for 1-year new registration.

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Whatever your idea is, you start believing in it with .mx!

Whatever your idea is, you start believing it with .MX! In April it’s only $9,00 for 1-year new registrations. Valid for all Membership owners.

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Magic numbers for Members

.eu has a magic numbers promotion “10-10-10”, which means that for 10 days you can buy a 10-year registration for only €10,00. So, from April 4 till April 13 this year you have a great opportunity to save a lot with the magic numbers promo. Only 10 days. Buy now, buy here!

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New verification process .bank and .insurance

fTLD Registry, the organization managing the highly regulated .bank and .insurance top level domains, will change its registrant verification process on the 18th of April 2018. From then on, verification is done before the domain is ordered through a webform on the registry’s website.

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The new data protection regulation: GDPR

Within 2 months, on the 25th of May 2018, the General Data Protection Regulation or GDPR becomes effective. This regulation was created to protect personal data of private individuals within the European Union. What can you expect from Openprovider with respect to the GDPR?

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Quarterly cost price review Members

One of our promises with our unique subscription based Membership model is that we forward any financial advantage, related to the included extensions, to our customers. Every quarter we re-investigate our cost prices and adjust them if necessary. For the second quarter of 2018 we will change prices of five of our extensions.

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Price increase .info, .mobi and other extensions

Afilias, Radix Registry and ZACR have announced a price increase for their extensions. Effective from the 1st of April 2018, South African domains have slightly increased their prices. Effective from the 21st of August 2018, .space and .pw will increase their prices with $9.00. Effective from the 1st of September 2018, Afilias will increase the price of almost all its extensions.

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We’re on the list of the 5000 fastest-growing companies in Europe!

For 37 years, Inc. has welcomed the fastest-growing private companies into a very exclusive club. To be sure, considering the millions of private companies operating throughout Europe, being listed on the Inc. 5000 Europe is a significant achievement.

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