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Our technical support experts are available from Monday to Friday, between 4:30 AM and 6:00 PM CET.
I am an Openprovider customer with commercial questions
A commercial question can be about prices, memberships, account details, etc.
I am an Openprovider customer with technical questions
A technical question can be about an order, domain transfer, DNS settings, SSL status, etc.
I want to request the disclosure of personal data
You are about to request the disclosure of personal data for one or more domain names registered under our registrar Hosting Concepts B.V. d/b/a Openprovider
I am a domain owner
I am not a direct Openprovider customer, but I am the owner of a domain in your portfolio and have a question.
I want to contact a domain owner
I am interested in a domain from your portfolio.
I want to report a domain that looks suspicious
I want to report a domain that seems to be related to phishing, copyright infringement, or abuse.
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I have a question about prices, memberships, account details, etc.
I have a (technical) question about an order, domain transfer, DNS settings, SSL status, etc.
I want to contact a domain owner
You may want to contact a domain owner for many reasons, for instance, you might be interested in buying a domain.
However, Openprovider does not have direct contact with the domain owners, only with resellers, which are in most cases hosting providers. Therefore, we cannot assist you with requests about domain purchases or answer questions addressed to the domain owner. We are also not able to provide client contact details to a third-party requester.
In order to get in contact with an associated party, we can only suggest:
- In cases related to a gTLD (like. com, .net, .org), please use the contact form found in the WHOIS email section.
- In cases related to a ccTLD (like .nl, .eu, .be) please check this article for suggestions.
Request the Disclosure of Personal Data
You are about to request the disclosure of personal data for one or more domain names registered under our registrar Hosting Concepts B.V. d/b/a Openprovider.
Support for Domain Owner
Openprovider does not have a direct panel for domain owners to manage your domain. If you would like to update domain details, we advise you to contact your hosting provider. This is the company you will also pay for your domain and or hosting.
By reading this article, you can find some options on how to find your hosting provider.
In case your hosting provider does not respond to your questions, you can start an escalation procedure via the below form to retrieve your authorization code.
Openprovider, as a registrar, is obliged to generate the authorization code of the domain or to apply any changes in the current contacts if the owner of the domain requests it. Therefore Openprovider needs to confirm that the person contacting Openprovider speaks in name of the owner of the domain. Before this escalation procedure can start, Openprovider needs the following information.
Once this form is completed and submitted your complaint will be forwarded to the specified domain(s) reseller.
For more information, please check the Openprovider abuse and complaints policy. Please note that it is possible that the reseller may choose not to respond to your request.