Client Area Sign In

Openprovider Support

Contact our support department using the form on this page. For more information about the availability of our support team, please visit our Knowledge Base. Here, you can also find answers to many questions.




Google announces final plan against Symantec

Google announced its final plan for the Chrome browser to distrust Symantec-branded certificates last week. This decision will affect existing certificates starting April 2018. If you use Symantec certificates (or any of its brands – RapidSSL, Thawte, or GeoTrust) you are going to need to replace your certificates at some point. Below you can find who is affected, why it’s important, and a detailed roadmap with dates.

Who is Affected?

If you are a current user of Symantec certificates or plan to purchase one in 2017, this could affect you.

Why it’s Important?

The Chrome browser is used by about 60% of internet users, and a website with a distrusted certificate risks losing a large portion of its audience. Anyone trying a site with such a certificate will see a “Not Secure” warning in the address bar:

Important Dates

Action Plan

In summary, no actions are required on your part until Symantec has set up their Managed Partner Infrastructure, which they projected to be on 1 Dec, 2017.

NOTE: All of our affected customers will receive email updates notifying them as action is needed.

You must be logged in to post a comment.
Menu